Help

If you are having trouble using alpca.org from some computers, you may be using a vulnerable version of encryption (SSLv3). For information on how to disable SSLv3 and enable TLS 1.x, see these tips.

You can also check the status of ALPCA site and server resources at status.alpca.org

Support for Internet Explorer 7 and older ended Nov 30 2014.

Because of security and compatibility issues, ALPCA support for Internet Explorer 6 and 7 ended on November 30th, 2014.

AOL users

Upgrading AOL will not help because AOL uses Internet Explorer. Upgrade your browser directly.

More information from AOL support.

Microsoft-supported browser/OS combinations

Note that Microsoft announced in August 2014 that starting January 12, 2016, they will only support the latest browser available on each operating system.

As of December 2014, they are:

Windows Platform Internet Explorer Version
Windows 7 SP1 Internet Explorer 11
Windows 8.1 Internet Explorer 11
Windows 10 Internet Explorer 11 or Edge

What's a browser? If you are not sure what web browser you are using, the Support Details website can tell you.

ALPCA Supported Browsers and Operating Systems

ALPCA support for Windows XP, Vista, and Windows 7 has ended.

Your personal and financial information are at risk if you continue to use Windows XP, Vista, or Windows 7.

The ALPCA site started phasing out support for Windows XP on July 31, 2014. Support officially ended on November 30, 2014. Microsoft ended support for Windows XP on April 8, 2014.

The ALPCA site started phasing out support for Windows Vista on May 1, 2017. Support officially ended on November 30, 2017. Microsoft ended support for Windows Vista on April 11, 2017.

Support for Windows 7 officially ended on January 20, 2020.

If your computer came with Windows XP, Vista, or Windows 7:

If you are not sure what operating system you are using, the Support Details website can tell you.

Migration tools from Microsoft

Other options

If you cannot migrate from XP/Vista/7 soon, consider booting from a "live CD" when using the Internet. The U. S. Air Force's Trusted End Node Security CD is recommended (note that that link will throw a security warning, because DoD maintains their own encryption infrastructure; contact us for guidance). The TENS page has pretty good instructions, but please contact the webmaster if you need more help setting this up.

Note also that Chrome support for XP ended on March 31st, 2016.

See also the change log.