Help

Help for common issues.

Member Login

Your username is your member number, plus the capitalized first letter of your last name (such as 12345U).

Trouble logging in? Reset your password or contact us.

Problems reaching the site

If you are having trouble from some devices but not others:

• You may be using a vulnerable version of encryption (SSLv3). To disable SSLv3 and enable TLS 1.x, see these tips.
• Make sure that you are using supported software.
• If you've failed to log in multiple times in a short period of time, your computer may be temporarily blocked. Try again in an hour or two. If the problem persists, contact us.

Site status

You can check ALPCA site and server status at status.alpca.org, or offsite at stats.uptimerobot.com/L5wyyFPmNV.

Recent changes

See the site changelog.